Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or purchase a masterclass
• Subscribe to our email list
• Contact us for support
• Participate in our community

This information may include: name, email address, payment information, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Send you marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse
• Personalize your experience and content
• Send targeted marketing emails through Klaviyo

3. Information Sharing

We may share your information with:

• Skool Platform: We use Skool to host our masterclasses and community. Your information is shared with Skool to provide these services.
• Payment Processors: To process your payments securely
• Email Service Providers: To send you communications
• Analytics Providers: To understand how our service is used

We will never sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Cookie Categories:

• Necessary Cookies: Essential for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising and email marketing (including Klaviyo)
• Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences using our cookie consent banner. See our Cookie Policy for more details.

5. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever fully secure or error-free.

6. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)
• Restrict processing of your personal data

To exercise any of these rights, please contact us at privacy@volleyballmasterclass.com. We will respond to your request within 30 days.